Managed IT & cybersecurity · Victoria, BC
Technology that stays out of your way.
We look after the IT and security for businesses in Greater Victoria, with remote support across British Columbia and Canada. Plain language, right-sized systems, and someone who actually picks up the phone.
Solutions through simplicity
They can send a thousand technicians.
We send the one who has already been in your server room.
When you call, you reach the technician who knows your systems, not a queue and not a script. The same people, year after year, so nobody has to explain your setup from scratch. Locally owned and operated in Victoria, British Columbia, with no offshore call centre.
What we look after
Everything your business needs from IT, in one place.
You get one team, one number to call, and one bill. No juggling three vendors who each blame the other two.
Fully managed IT
We take on the whole thing. Support for your staff, patching and monitoring in the background, new hires set up before their first morning, all for one flat monthly fee.
What support looks likeCo-managed IT
You already have someone internal. We take the mundane and the overwhelming off their plate, cover the holidays, and bring in specialists when a project needs them.
How co-managed worksCybersecurity programs
Logins that cannot be guessed, protection on every device, staff who can spot a scam, and a plan for when someone clicks the wrong link anyway. Because eventually someone will.
How we keep you protectedAudits & compliance
An honest look at where you are exposed, in language you can act on, then the work to close the gaps and the paperwork to prove it to an insurer or a client.
What an audit tells youBackup & disaster recovery
Backups that are tested, not just scheduled. We know how long a full restore takes for your business, because we have timed it.
How recovery actually worksCloud services
Email, files and Teams set up properly, licensed for what you actually use, and locked down well past the settings Microsoft leaves on by default.
Email, files and TeamsAbove all of it
IT consulting & planning
A one-page technology plan and a realistic number for next year, so IT spending stops arriving as a surprise. Should you replace the aging equipment now or budget for it next quarter? That is the question this answers.
Products & partners
The hardware and licensing, bought through the people who support it.
Buy it through us and the team that recommended it is the team that installs it, supports it and replaces it. Nobody gets handed off, and nobody gets to blame the other guy.
Xerox Partner
Print solutions
Your printer is part of the workflow, not a box in the corner. Stop refereeing between the print company and the IT team, because here they are the same team, working with Xerox, the company that started it all.
Xerox print solutionsLenovo
Network & computing hardware
Laptops, desktops and servers specified for the work your people actually do, delivered configured and ready, with warranty terms that match how long you will keep them.
Choosing the right kitMicrosoft Partner
Microsoft 365 solutions
Microsoft 365 and the rest of the stack, licensed for what you genuinely use. We review it yearly, because most businesses are paying for seats nobody has logged into.
Getting licensing right3CX
3CX VoIP phone solutions
A business phone system your staff can use from the desk, the cab or the kitchen table. Move a number, add a user or change the after-hours greeting without a service call.
3CX phone systemsWhy this matters
Two vendors, one problem, nobody responsible.
Every office knows the call. The scan-to-email has stopped working. The print company says it is a network issue. The IT company says it is the printer. You spend a morning on hold relaying messages between two companies who have never spoken to each other.
When print and IT are the same team, that call does not happen. Your print solution is built into your technology from the start, not bolted on beside it.
- One number to call when anything stops
- Toner arrives before it runs out
- Servicing and supplies in one predictable monthly cost
- Scanning, filing and permissions set up to match how you work
Who we help
We have already seen how your industry runs.
A construction firm and a law office have almost nothing in common, except that both stop dead when the system does. These are the ten we see most often. If yours is not here, we would still like to hear from you.
How we start
Three steps, and you always know where you stand.
A conversation
Half an hour, no charge, no pitch. You tell us what keeps breaking and what it costs you when it does. We look at what you already have.
A plan you can actually read
Written for an owner, not an engineer. What to fix now, what can wait, what it costs, and what happens if you do nothing.
We run it
We take it on, keep it current, and stay reachable. You get a number that a person answers and a quarterly review in plain English.
What makes us different
The same people every time, and they already know your setup.
Your business is assigned a pod: a small group of technicians who learn your people, your systems and your history. Nobody starts from zero. Nobody asks you to explain it again. Behind that pod sits the rest of the team, for the days when one problem becomes four or a project needs a specialist.
Boutique does not mean small or under-resourced. It means you are known rather than processed.
“I can’t say enough about their prompt and professional approach to all IT issues, big or small. They seem to be able to provide a creative solution to any problem we’ve encountered, usually remotely, which of course enables us to get back to work with very minimum down time.”
Property management company, a client since start-up
From the blog
Practical advice, written for owners.
No acronyms unless we explain them. Every post exists to help you make one decision.
Fake CAPTCHA scams are evolving. How to spot this growing mobile threat
The “prove you are human” box your staff click without thinking has become an attack. Here is what it looks like now.
Could an AI voice assistant make sense for your business?
Past the hype there are a few jobs these genuinely do well, and several where they will cost you more than they save.
Why trusting cybercriminals is never part of a smart security strategy
Paying a ransom is a business decision made under pressure. Here is what actually happens after you pay.
Let’s start with a conversation.
Half an hour, no charge, no obligation. Worst case you leave with a clearer picture of where you stand.
Would rather write?
Send this and we will reply, usually the same business day. No call unless you want one.
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